Business Intelligence (BI) is the most popular concept in today's Decision Support Technologies. BI offers sophisticated information analysis and information discovery technologies (Data Warehouse, OLAP, Data Mining) that are designed to handle and process the complex business information associated with today's business environment.

Only a revolutionary Business Intelligence solution, like a portal-based approach, can solve the complex issues faced when evaluating decision support applications and ensure the availability of any business-critical information.

IPCS helps clients benefit from enterprise-wide reporting and decision support over the web, where heterogeneous computing environments and geographic dispersion of end-users make traditional reporting solutions impractical.

Businesses today are integrating and using online user and business transactions to enhance business processes for better operational efficiency, improved revenue generation, streamlined compliance adherence, and enhanced user experiences. Real-time business intelligence is now enabling businesses to react quickly to current user activity.

The benefits of running a business in real-time, with an Event-Driven Architecture (EDA), are clear:

• Decisions can be made faster and user needs met immediately
• Business processes are adapted quickly to meet demand or resolve an issue
• CRM, support, marketing and even supply chains, can be instantly shifted
• The entire business can be viewed in real-time to enhance enterprise efficiency

Events have been under-utilized in business applications to date. Where events have been used, they are typically simple events ― a single event that triggers a decision. Until recently, more powerful CEP uses have been limited to leading-edge approaches, such as business activity monitoring (BAM), Business Process Management (BPM), and computer hardware design.

Complex events are becoming much more widely used in business applications, with strong business benefits driving their adoption. For example, financial services firms require real-time events to protect their customer’s identities and assets from fraudulent behavior. It matters little to know two weeks later, going through event logs, that someone’s identity has been compromised. But it makes a significant difference to know in real-time that an online user is behaving erratically and you’re able to stop the behavior, thwarting theft before it occurs.

There are enormous financial and strategic benefits to implementing event-driven business processes, because they follow the inherently event-driven nature of many aspects of the business environment. To enhance the customer experience, in a financial institution for example, a VIP-level customer may be identified and his transactions monitored to evaluate the best response to his actions. Business analysts and line managers can understand event-driven processes because they involve standard business issues, such as customer and supplier relationships, operating procedures, processes, and workflows.

IPCS has extensive experience in implementing and delivering real-time business intelligence applications based on the Event-Driven Architecture.